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POST
Open conversation

Authorizations

__Host-oc_session
string
cookie
required

Body

application/json
subject
string
required
Required string length: 1 - 512
incidentId
string<uuid>
message
string
Required string length: 1 - 8192
windowFrom
string<date-time>

Inclusive start, before windowUntil. Normalized to UTC microseconds.

windowUntil
string<date-time>

Exclusive end, no later than acceptance time. Requires a first Message.

Response

Conversation opened, with an optional first Message and turn.

id
string<uuid>
required
subject
string
required
Required string length: 1 - 512
source
enum<string>
required
Available options:
web,
slack
createdAt
string<date-time>
required
lastActivityAt
string<date-time>
required
incidentId
string<uuid>
createdBy
string
Maximum string length: 256
message
object
turn
object
queued
boolean